CRYPTEX ESCAPE GAMES FAQS

WHEN SHOULD WE SHOW UP FOR OUR BOOKING?

Please arrive 15 minutes before your scheduled start time. Game play time is fixed, and bookings cannot be rescheduled in the event of late arrival.

WILL OTHER PEOPLE PLAY WITH US?

If there are spots left after your booking , there is a chance that somebody else will book it at the same time. To eliminate this possibility form a larger group to have more fun and escape faster!

CAN I EXIT IN CASE OF AN EMERGENCY?

Safety is always our first priority. You are not physically locked in the rooms. The entrance is unlocked and you can leave at any time.

DO YOU CATER FOR CORPORATE FUNCTIONS AND PRIVATE EVENTS?

Absolutely. Hosting a surprise party? Proposing? Whatever your requirements are, we are here to meet them. Please email us and we will tailor an exclusive memorable event just for you!

CAN I CANCEL OR RESCHEDULE MY RESERVATION?

Please note, your bookings are non-refundable. However, you may reschedule your booking by emailing us up to 48 hours before your game starts.

DO PEOPLE JUMP OUT AT YOU?

No extra unknown people in the escape room with you, but that is not to say there won’t be a few surprises along the way!

IS THERE AN AGE LIMIT? IS IT SUITABLE FOR KIDS?

The puzzles can be quite challenging for adults, however we welcome anyone to play. Players under 16 years old must be accompanied by a paying adult.